Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your experience, ensure platform security, and provide you with personalized content and services. We are committed to transparency regarding data collection practices and comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Last updated: January 18, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device that contain information about your browsing activity, preferences, and interactions with our platform. Beyond traditional cookies, we also use similar technologies such as web beacons, pixels, local storage, and session identifiers to track user behaviour and optimize our gaming services. These technologies allow us to recognize returning players, maintain session continuity, and gather analytical data about how our slots, table games, and other gaming products are utilized. When you visit our platform, these files are automatically created and stored on your computer, tablet, or mobile device, enabling us to deliver a seamless gaming experience tailored to your preferences and gaming history.
Types of Cookies We Use
Our platform utilizes multiple categories of cookies, each serving distinct functions in supporting your gaming experience and our operational needs. Understanding these categories helps you make informed decisions about your privacy settings and cookie preferences. We encourage all players to review this section carefully to understand what data we collect and how it contributes to your overall experience on our platform. The following table provides a comprehensive overview of cookie types, their purposes, and typical duration of storage.
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookies | Maintain login sessions, track gameplay, process deposits and withdrawals | Session duration | Essential |
| Preference Cookies | Remember language settings, display preferences, gaming difficulty levels | Up to 12 months | Functional |
| Analytics Cookies | Collect data on gameplay patterns, game popularity, user engagement metrics | Up to 24 months | Analytical |
| Marketing Cookies | Track promotional effectiveness, personalize marketing communications, retargeting | Up to 13 months | Marketing |
| Third-Party Cookies | Enable payment processing, fraud detection, age verification | Varies by provider | Essential |
| Performance Cookies | Monitor platform stability, track loading times, identify technical issues | Up to 12 months | Analytical |
Essential Cookies and Legal Requirements
Certain cookies are absolutely necessary for the platform to function properly and comply with Canadian gaming regulations. These essential cookies enable critical functions including account authentication, fraud prevention, age verification, and secure financial transactions. We cannot operate our gaming platform without these cookies, and they cannot be disabled without compromising your account security and ability to play games. Essential cookies include those required by our gaming license holders, payment processors, and identity verification partners. These cookies are not subject to user preference settings and will remain active regardless of cookie preference selections. Disabling essential cookies may prevent you from accessing your account, participating in gaming activities, or completing legitimate withdrawals. We maintain these cookies solely for legitimate operational purposes and in compliance with provincial gaming regulations and federal privacy legislation.
Functional and Preference Cookies
Beyond essential requirements, we use functional cookies to improve your gaming experience and remember your individual preferences. These cookies store information about your language selection, preferred game types, display settings, and previously accessed game categories. Functional cookies enable our platform to deliver a personalized experience that evolves with your preferences over time. They may also store information about your game history, favourite payment methods, and customized notification preferences. While these cookies enhance usability, you can disable most functional cookies through your browser settings without losing access to core platform features. However, disabling functional cookies may result in a less personalized experience and require you to reselect preferences during each session. We recommend maintaining functional cookies enabled to fully enjoy the customization features we provide.
Analytical and Performance Cookies
We deploy analytical cookies to understand how players interact with our gaming platform, which games attract the most engagement, and where technical improvements are needed. These cookies collect anonymous data about gameplay duration, game selection patterns, feature usage, and user journey mapping. This information helps us optimize game performance, identify technical issues, and improve overall platform stability. Analytical cookies do not collect personally identifiable information and are primarily used for aggregate reporting purposes. Performance cookies specifically monitor system health metrics, track page load times, and identify errors that may impact your gaming experience. This data is essential for maintaining service quality and ensuring fair, reliable gameplay for all users. You can disable analytical cookies through your browser preferences without affecting platform functionality.
Marketing and Third-Party Cookies
Marketing cookies enable us to deliver targeted promotional content, track the effectiveness of our advertising campaigns, and understand which marketing channels drive player acquisition. These cookies may be shared with third-party advertising partners to enable retargeting across other websites and platforms. Third-party cookies from payment processors, fraud detection services, and identity verification providers are necessary for secure transactions and regulatory compliance. When you interact with our platform, these partners may set their own cookies to facilitate age verification, prevent problem gambling through external self-exclusion registries, and ensure payment security. We have agreements with all third parties restricting their use of your data to purposes directly related to our gaming platform. You can manage third-party cookies through your browser settings or by visiting the opt-out pages of individual advertising networks.
Managing Your Cookie Preferences and Opt-Out Options
You have significant control over non-essential cookies through multiple methods. Upon first visiting our platform, you receive a cookie consent banner explaining our cookie usage and offering options to accept or reject specific cookie categories. You can modify these preferences at any time through your account settings or by accessing our cookie preference centre. Most modern web browsers allow you to control cookies directly through settings menus. Here are instructions for disabling cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data → Block all cookies
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Exceptions
- Safari: Preferences → Privacy → Cookies and website data → Never allow
- Microsoft Edge: Settings → Privacy and Security → Cookies and other site data → Block all cookies
- Opera Browser: Settings → Advanced → Privacy and Security → Cookies management
Additionally, you can visit www.youradchoices.ca to opt out of interest-based advertising from Canadian digital marketing associations. The Digital Advertising Alliance of Canada (DAAC) provides tools for managing marketing cookies across multiple platforms simultaneously.
Data Privacy and Security Measures
All cookie data collected through our platform is protected by industry-standard encryption and security protocols. We store cookie-related data in secure servers with restricted access, and we do not sell your personal information to third parties. Your privacy is protected under PIPEDA and applicable provincial legislation, and we maintain a comprehensive privacy policy detailing all data handling practices. We conduct regular security audits to ensure cookies cannot be intercepted or misused by unauthorized parties. Personal information stored in cookies is encrypted during transmission and storage. We limit cookie data retention to periods necessary for stated purposes, after which information is securely deleted or anonymized. You can request access to, correction of, or deletion of personal information associated with cookies by contacting our privacy team.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in technology, regulatory requirements, or our business practices. We will notify you of material changes through email or platform announcements. Continued use of our platform after policy updates constitutes acceptance of revised cookie practices. If you have questions about this Cookie Policy, wish to review what cookies we have stored, or want to exercise your privacy rights, contact our privacy team at [email protected]. You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated privacy legislation. We remain committed to transparent, responsible cookie practices that respect your privacy while delivering the gaming experience you enjoy.